Oct 13, 2021 @ 2:58 AM US/Central – We are aware of an outage at OVH which has taken down our billing portal and the Moose server. This impacts all OVH datacenters, no matter the location. We are observing this and hoping for a fast resolution.
Before reaching out, please be sure that your domain’s MX records point to our servers (the ones stated in the “Important Account Information” email). You can use dnstools.ws (please enter your domain name and select MX in the dropdown menu) to confirm this. It should have been set for 1-4 hours before you expect inbound email to work consistently.