Our unique outbound infrastructure

We often talk about our unique outbound email infrastructure when talking to customers, but we’ve failed to make it a well known part of our product. We simply gloss over it with a mention about taking IP reputation off the table on our front page. You might...

Delayed delivery to Gmail

It has been stated in the past by customers, and we’ve noticed as recently as today, that sometimes emails to Google are delayed. It isn’t immediately clear where the problem lies, and customers will sometimes state that it’s an MXroute problem or...

Why no ticket/email support?

People ask me often, “Why don’t you have a support ticket system or use email for support?” I often find myself writing out the story each time, so I thought it time that it finally be documented in one place for reference. When we started, we had a...

Spammers want to use your domain

This is a topic that should interest all MXroute customers. I want to stress that this is not about a security issue with MXroute, and no MXroute services have been compromised. The only compromises I am referring to are customers using the same passwords across the...