Delayed delivery to Gmail

It has been stated in the past by customers, and we've noticed as recently as today, that sometimes emails to Google are delayed. It isn't immediately clear where the problem lies, and customers will sometimes state that it's an MXroute problem or ask us to fix it. It...

Why no ticket/email support?

People ask me often, "Why don't you have a support ticket system or use email for support?" I often find myself writing out the story each time, so I thought it time that it finally be documented in one place for reference. When we started, we had a simple support...

What’s Next?

A common request that we’ve received has been that we support CalDAV and CardDAV so that customers can sync their calendars and contacts with external applications. Our goal has been to facilitate this with a simple email login so that each email account you create...

Spammers want to use your domain

This is a topic that should interest all MXroute customers. I want to stress that this is not about a security issue with MXroute, and no MXroute services have been compromised. The only compromises I am referring to are customers using the same passwords across the...

What we learned this week

This past weekend and the days after it, we learned some valuable things that we'd like to share with you. How did we get here? Originally I said that we had no intention of migration cPanel servers to DirectAdmin, though we were provisioning new customers on...